Field Installation & Support Technician

Industry: Telecommunications

Type: Temporary

Location: San Jose, CA

Pay Rate: 28-32/hr

Benefits: Health, dental, vision benefits and sick time leave.

Holidays: 6 paid holidays

A telecommunications company specializing in fiber and optical electronics is seeking a Field Installation & Support Technician to join their team in San Jose, CA.

Summary: Installation, maintenance, troubleshooting, and support of network infrastructure and vehicle communication systems

Duties/ Responsibilities: 

  1.  Network Equipment Installation:
    • Install and configure network equipment such as routers, switches, access points, and servers at various client sites.
    • Ensure that network installations adhere to industry best practices and client-specific requirements.
  2.  Vehicle Antenna Cable Installations:
    • Install and maintain vehicle-mounted antennas, cables, and associated communication equipment in various types of vehicles, including buses, trains, and service vehicles.
    • Ensure that antenna installations are secure, durable, and optimized for signal reception and transmission.
  3. Technical Troubleshooting:
    • Diagnose and resolve network connectivity issues, equipment failures, and signal interference problems.
    • Utilize testing equipment and software to identify and rectify issues promptly.
  4. Documentation and Reporting:
    • Maintain accurate records of all installations, configurations, and maintenance activities.
    • Generate detailed reports on equipment status, work performed, and recommendations for improvements.
  5. Field Support:
    • Provide on-site support to clients, addressing technical concerns, answering questions, and providing guidance on equipment usage.
    • Collaborate with team members and clients to ensure smooth project execution.
  6. Compliance and Safety:
    • Adhere to safety protocols and guidelines during installations, ensuring a safe working environment for yourself and others.
    • Complete trainings and certifications required to work at customer sites including bus and train maintenance yards
  7. Training:
    • Stay updated on the latest technologies and equipment relevant to network infrastructure and vehicle antenna cable installations.
    • Provide training to clients or team members as needed.
  8. Inventory Management:
    • Maintain an inventory of network equipment, cables, and accessories.
    • Ensure that necessary components are available for installations and replacements.


  • High school diploma or equivalent; additional technical certifications or a degree in a related field is a plus.
  • Experience in physical equipment installation and configuration.
  • Familiarity with vehicle antenna cable installations and vehicle communication systems.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Valid driver’s license and the ability to travel to various job sites.
  • Physical fitness and the ability to lift and carry equipment as required.
  • Knowledge of safety procedures and best practices.

Physical Demands/Work Environment:

  • Routine walking, bending, kneeling, and squatting, sitting, standing, reaching, and twisting
  • Must frequently lift/lower/carry/push/pull 1 to 55 pounds, occasionally lift/lower/carry/push/pull 56 to 100 pounds
  • Position requires routine pushing, pulling, grasping and manual dexterity in the use of hands, arms and shoulders
  • Frequent travel to customer sites (daily) and occasional use of power tools

Additional Info: 

For more than forty years, Richmar Associates has connected talented job seekers with Silicon Valley businesses from start-ups to Fortune 500. We specialize in the temporary and direct placement services business. Based in the Silicon Valley, Richmar offers staffing solutions that include temporary, temp-to-hire, payroll service, vendor management and direct placement services to clients in the High-Tech Industry.

Richmar is an Equal Opportunity Employer.

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